Scams Awareness Month - phone calls

Scams Awareness Month - phone calls


This week for Scams Awareness Month we’re focusing on phone scams – the most common type of scam in UK.

Contacted out of the blue? Be suspicious, be #scamaware.


Reduce unwanted calls and texts

Cut down unwanted phone calls by registering your number with the Telephone Preference Service.

Go to or call 0845 070 0707.

Registered with the Telephone Preference Service and still getting nuisance calls?

Report them to:

You can also report unwanted texts to the ICO.


A strange request from your bank or the police?

Your bank or the police will never phone you to ask for your 4-digit card PIN or your online banking password.

They will never ask you to transfer money to a new account for fraud reasons.

They will never send someone to your home to collect cash, your PIN, payment card or cheque book.

Had a phone call out of the blue and your gut feeling says it's a scam? Hang up and wait five minutes to clear the line, or use another phone to call your bank.


09 premium numbers

Telephone numbers starting with 09 are premium-rate numbers - watch out for people asking you to call these and keeping you on the line.


Click for more advice:

Be #scamaware

• Get advice from the Citizens Advice consumer service on 03454 04 05 06, who can provide advice and pass details on to Trading Standards.

• Report scams or suspected scams to Action Fraud:

0300 123 2040 or visit

• Tell a friend, neighbour or relative about any scams you become aware of.


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