Please do not come to our City Centre office. This is an admin office only.
Our telephone advice line is staffed by a dedicated team of volunteers and paid staff. It provides a first point of contact for information and guidance on a wide range of matters.
If you need more in-depth advice on, for example, debt or welfare benefits, telephone advice staff will book an appointment for you with an advisor specialising in that area.
Telephone Advice Line:
0808 278 7990
Lines are open Monday to Friday from 9.30am to 4.30pm.
Calls are free from all landlines and mobiles.
Lines are closed on bank holidays.
Citizens Advice Consumer Service:
0808 223 1133
Lines are open Monday to Friday 9.00am to 5pm.
Calls are free from all landlines and mobiles.
Lines are closed on bank holidays.
