News & Events

Deaf project update - Barrier Busting

Julian has worked at Citizens Advice Birmingham for many years in administration, but he has recently been retraining, to improve access to advice for the Deaf community in the Birmingham area. This is thanks to the Big Lottery funded "Barrier Bust...

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The benefit cap is changing from 23rd January

There’s a limit on the total amount of benefits that most people aged 16 to 64 can get. This is called the benefit cap. It went down in Autumn 2016. In Birmingham, the new benefit cap fully applies from 23rd January. The new cap is: ...

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Help with appeals tribunals

Welfare Benefits Appeals - Tribunals Citizens Advice Birmingham can help represent people at benefits appeal tribunals, but this service is limited and unfortunately we can’t help everyone. For information about how we might be able to&...

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Christmas 2016 opening hours

Christmas opening times Our opening hours during the Christmas period 2016 will be: Thursday 22nd December - usual service Friday 23rd December - drop-in service for emergencies only, until 1pm Monday 26th December - Monday 2nd January -...

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Deaf Project Barrier Busting

One of our administrators is undertaking adviser training – with a difference. He’ll be blogging about his progress as part of the Barrier Busting project…   For more information about this project, Steve Emery is the Nat...

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Citizens Advice Wellbeing project

Wellbeing Advice Project Many unresolved non-medical issues, such as problems at work, not having enough money, relationship problems, quality of housing, or being treated unfairly, can impact on your health.  Evidence shows that seeking advice...

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Stay Afloat launch event

The Severn Trent Trust Fund (STTF) and Birmingham Citizens Advice Bureau (CAB) held a launch event at Acocks Green Library today to celebrate the new project – Stay Afloat – developed to bring specialist water debt advice into the commu...

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Volunteers' Week 2016

Janice Nichols, Chief Executive of Citizens Advice Birmingham, is taking the opportunity during Volunteers Week (1 - 12 June 2016) to thank the 48 volunteers who gave their time at the local charity over the last 12 months. As part of the celebratio...

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Watch this space!

Watch this space for future events...

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Mental health awareness week 2017 - scams

8th - 14th May is Mental Health Awareness Week #mhaw17   We know that people with mental health problems, learning difficulties or dementia can be especially vulnerable to scams, which can be distressing for everyone. Find us in St Philip's Place in the city centre on Thursday May 11th, supporting Birmingham Trading Sta...

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Campaign for bailiff reform

Citizens Advice is working with other agencies across the country, to review the bailiff industry. We're looking to gather people's experiences with bailiffs and make recommendations about how the industry could improve. Visit www.bailiffreform.org for more information and to input into the campaign.   Advice on bai...

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Help with debts

We know the new year can be a challenging time money-wise but we have information to help. There's an online budgeting tool to work out where you spend and where to save. We have all sorts of online advice about dealing with money and debts. Did you know? Priority debts are the most important ones to deal with. They have the...

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Doorstep scams - actions you can take

Doorstep trading in Birmingham #scamaware   “Rogue traders” can target vulnerable people and pressure them into buying goods or services they don’t want or need, which are often of poor quality and at high prices. Don’t feel pressured into buying goods or services on the doorstep.   Birmingha...

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Scams Awareness Month - don't let Gran get scammed

Look out for scams and help protect vulnerable neighbours, friends and family from scammers and fraudsters. For advice, call the Citizens Advice consumer helpline on 08454 04 05 06.   Scammers may target people by post; some common ways include:   Lotteries – a letter telling you you've won a huge prize, b...

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Scams Awareness Month - online scams

This week for Scams Awareness Month, we're looking at online scams. Some numbers on the subject: One third of scams happen on the web or via email. The internet accounts for 84% of ID fraud - a crime that costs UK consumers £3.3bn a year. Online shopping scams the most common fraud in the UK, costing ...

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Scams Awareness Month 2016

Sounds too good to be true? It probably is. Scams Awareness Month takes place throughout July 2016 and is an opportunity for us all as consumers to take a united stand against predatory practices that affect millions of people each year. Think you've spotted a scam? Actions you can take: ● Get advice from the Citizens A...

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Scams Awareness Month - phone calls

This week for Scams Awareness Month we’re focusing on phone scams – the most common type of scam in UK. Contacted out of the blue? Be suspicious, be #scamaware.   Reduce unwanted calls and texts Cut down unwanted phone calls by registering your number with the Telephone Preference Service. Go to www.tpsonlin...

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Fuel poverty awareness day - switching suppliers

If you are considering switching your energy supplier to get a better deal, here is a guide you might find useful! BCABS guide to switching suppliers...

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New year financial health check could save hundreds of pounds a year

As the New Year gets underway, Citizens Advice is encouraging people to take a ‘financial health check’ to get their finances in order for the year ahead; reviewing where they can make savings and getting on top of any debts. In the last twelve months, local Citizens Advice helped with 1.8 million queries about debt and personal finan...

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Be a clever consumer this Christmas

Shoppers are expected to spend over £16billion between "Black Friday" and Christmas. Did you know your consumer rights changed on 1st October? We want to help everyone to be a clever Christmas consumer - make sure you understand your new rights when buying and sending things this Christmas. Check out o...

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Campaign with us

The stories our clients tell us provide a unique insight into the problems faced by people in the UK. With over two million clients each year, this evidence is hard to ignore. We speak up about the policies and services that cause people problems.   You can get involved by supporting our campaigns and helping us change things f...

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Advice for the future

Advice matters to the people we help and to society. We want free advice to continue and it’s time we shouted about what we do from the rafters, to let everyone - from the public we serve to the funders we depend on - know about the awesome work we do. What do we want? We want to get as many people as possible to make the following...

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