What difference have we made?

In 2014/15 we helped 26,900 people to resolve over 69,000 problems.
 
Unlike many other advice services Birmingham CAB can offer quality advice.  Birmingham CAB complies with national Citizens Advice training requirements and whilst other organisations have generalist quality marks e.g. PQASSO and ISO 9000 Birmingham CAB holds the Advice Quality Mark.   
 

Our service relies on volunteers

Over 100 volunteers gave us over 46,000 hours of work in 2014/15.  We offer a variety of roles to match people's skills and time commitments.  Over 18% of our volunteers go on to paid employment when they leave us.