How we are governed

As an independent charity, we have a Board of Trustees who are collectively responsible for ensuring the organisation is financially sound, well managed and that it meets its charitable objectives.  The Board provides leadership and guidance to the Chief Executive who has day-to-day responsibility for leading and managing the organisation. 
Find our annual report here
Find our annual accounts here
Meet our Trustees and Chief Executive

Neil Warner : Chair

Neil has lived in and around Birmingham all of his life and was educated at Birmingham University. Neil's day job is a a commercial litigation solicitor at Gateley plc in Birmingham.

He enjoys football and cricket, a good book and the occasional pint of good beer.


Linden Thomas : Vice Chair

Linden moved to Birmingham in 2006 to undertake a Graduate Diploma in Law at the University of Law having graduated from the University of Nottingham with a degree in French and History.

Upon completion of her legal studies, Linden spent a year working in marketing before joining SGH Martineau LLP as a trainee solicitor in September 2009. 

In September 2011 Linden qualified at SGH Martineau as a solicitor specialising in employment law.

In Septemebr 2013 Linden moved to the University of Birmingham, where she divides her time between working as the University's in-house employment solicitor and working for the Centre for Professional Legal Education and Research (CEPLER) in the University's Law School. In her role with CEPLER Linden oversees and develops the Law School's student pro bono offering, amongst other things. 

Linden is an active member of the Birmingham legal community and sits on Birmingham Law Society Council, its Pro Bono Committee and its Student Committee.

Honorary Treasurer : Stephen Morrison

Stephen trained as an accountant with PwC and has experience as a trustee and honorary treasurer of large charitable organisations. Steve moved to Birmingham in 2015 to become the pastor of King’s Church Birmingham and in his spare time enjoys reading and watching sport. 








Trustee : Jill Lambert

Jill is a Fellow of the Chartered Institute of Library and Information Professionals (CILIP) and has held senior positions in several universities.

Jill is also a Trustee of Vision Care for Homeless Peoples (VCHP), a charity providing eye care services to the homeless and other vulnerable people.


Trustee : Andrew Leigh

Andrew is a senior local authority manager with responsibility for the authority's housing function and the delivery of new affordable housing.

Andrew has a good understanding of the social and housing environment; is experienced in developing strategic responses and funding bids and in managing key stakeholder relationships. He is also experienced in managing significant budgets, performance and risks.


Trustee : Councillor Gareth Moore

Gareth joined the Board of Trustees in 2013 as a local authority nominee and is currently a Conservative councillor for Erdington Ward, elected in 2011.

Birmingham City Council Committee Membership 2016-2017:
Licensing and Public Protection Committee
Licensing Sub Committee B
Planning Committee

Gareth is also a governor at four schools and a trustee of the Sir Josiah Mason Trust.

Gareth strongly believes that help and advice should be readily available to all and had been a strong supporter of the work of the CAB, before he joined the Board.

In his spare time Gareth has a strong passion for history and studies Ancient and Medieval History at the University of Birmingham, where he became involved in politics.


Trustee : Councillor Victoria Quinn

Councillor Victoria Quinn has been a Labour councillor for Sparkbrook Ward since November 2011. She is Chair of Housing and Homes Overview & Scrutiny Committee on Birmingham City Council.

Victoria began her career in Europe working with the Foreign and Commonwealth Office, the British Council and European Comission.

Victoria trained as a Barrister specialising in Public Law and worked as a volunteer advisor with the CAB in 2008-9.

Councillor Quinn is one of two trustees nominated by Birmingham City Council to sit on the Board.

Trustee : Paul Southon

Paul’s career started in nursing and Health Visiting. In 2003, while completing his Masters in Public Health, he moved into a full time public health role. In late 2009, Paul started in his current role in Sandwell. Paul leads a public health team focusing on cross-agency working. The focus of this work is public mental health, and the social determinants of health such as housing, employment and poverty. Paul also supports the Sandwell Health and Wellbeing Board and is the lead author for the Sandwell Joint Health and Wellbeing Strategy.



Trustee : Liz Alvey

Liz Alvey is a relatively recent Birmingham resident, having moved here in 2013. Her history with the CAB service however, goes back to 1982 when she started as a volunteer advisor at Newcastle upon Tyne CAB. She went on to manage a busy Inner London CAB and later served as a Board Member for the Croydon CAB Service.

Professionally, Liz has specialised in service and strategy development of housing and care for older people for almost 20 years. She has worked in the not-for profit and private sectors as well as a couple of stints in social services.

Liz currently works for The ExtraCare Charitable Trust as Contracts & New Services Manager, overseeing the Trust’s contractual relationships for delivery of care services at all its 31 locations across 14 local authorities.

Liz has served on the Boards of a number of charities and not for profit organisations in London before moving up to the Midlands. She is passionate about ensuring people get access to high quality services in their own locality.


Chief Executive : Janice Nichols

Janice took up her post as Chief Executive in October 2013. She is an experienced manager and leader and has held senior management positions in local government and the voluntary sector. Janice has knowledge of the advice sector, previously working as a welfare rights officer in London. 

Janice has a law degree from Coventry University and a Masters in Public Administration from the University of Warwick. She is also a qualified executive and leadership coach.

Janice is a Trustee of Warwickshire Welfare Rights Advisory Service. 

Janice is very committed to helping people access the best possible advice services when they need them; she and the Birmingham CAB team are working to provide an excellent service to the people of Birmingham.