Without our trained volunteer advisers we could not deliver our service. Approximately 60 people attend our face to face drop in sessions every day, and our advisers carry out interviews to assess their problems and identify how best to help. This might involve helping the client to find information to resolve their own issue, but in many cases, advisers must research quite complex information and explain options to clients. They may also give practical help such as completing forms, writing letters or making telephone calls. Advising can be challenging, and the environment is fast paced, but we offer free training and support, both formal and on-the-job. Please note that due to the demands of the role, we are only able to accept applications for adviser roles from people able to commit to at least two six hour sessions per week. Sessions typically run from 9:30-4:30 Monday-Friday. To see a full role description click here.