We can help you with all types of consumer issues, such as:

  • your rights when buying goods and services

  • switching energy suppliers

  • cancelling a contract or claiming a refund

  • making a complaint about goods or services


To get information or advice:
Look online

Call us

Or call the Citizens Advice Consumer Helpline on 0808 223 1133



Information is also available online at:

Birmingham Trading Standards

Birmingham City Council Shop well