We can help you with all types of consumer issues, such as:
your rights when buying goods and services
switching energy suppliers
cancelling a contract or claiming a refund
making a complaint about goods or services
To get information or advice:
Look online
Or call the Citizens Advice Consumer Helpline on 0808 223 1133
Please do not come to our City Centre office. We do not provide a drop-in advice service from this office. This is an admin office only.
Information is also available online at:
Birmingham City Council Shop well