We can help you with all types of consumer issues, such as:


  • your rights when buying goods and services

  • switching energy suppliers

  • cancelling a contract or claiming a refund

  • making a complaint about goods or services


To get information or advice :


Call us

Look online


Or call the Citizens Advice Consumer Helpline on 03454 040 506


Or look online at

Birmingham Trading Standards

Birmingham City Council Shop well