During the COVID-19 lockdown Citizens Advice Birmingham is still providing all our usual services; although we cannot provide a face-to-face service, we are just at the end of a phone. If you need help you can try our Advice Guide here: https://www.citizensadvice.org.uk
We can still help you if the problem you are facing is not listed here. Enter key words on our advice pages to see what information we have about your issue.