Health and Disability

We know that ill-health and disability can mean that you need additional support, information and advice. We know that it can be difficult to understand what you are entitled to, or to know how to make a complaint. We have additional services to help and support your needs.


Wellbeing Advice Project

Many unresolved non-medical issues, such as problems at work, not having enough money, relationship problems, quality of housing, or being treated unfairly, can impact on your health.  Evidence shows that seeking advice can help prevent you from becoming ill due to these social problems.

Our Wellbeing Advisers are based within GP practices across Birmingham and they provide generalist advice on a broad spectrum of areas. For example, they can help check if you are receiving your full benefit entitlement; they can help you to manage debts; challenge unfair employment practices, or help you learn more about your rights as a tenant.

To book an appointment with a Wellbeing Adviser, please speak to your GP, Nurse, Health Visitor or Practice staff member.

Macmillan Cancer Support Services

If you are diagnosed with cancer, we appreciate that you will need to focus on your treatment and recovery. Money may be the last thing on your mind; however, having cancer can affect your income and expenditure. We can help you understand what benefits you are entitled to and help you to make a claim. 

The CAB Macmillan Benefits Team offers a free, confidential, welfare benefits service for cancer patients at Queen Elizabeth, City, Good Hope and Heartlands Hospitals. We also provide advice and support for relatives and carers. You can be referred to the service by your healthcare professional, or you can come directly to us.

For more information:


Mental Health Conditions

We provide support to those with mental health conditions, to understand what benefits they are entitled to and to help them to make a claim. You will need to be referred to us by your healthcare professional to access this service.


Deaf Advice service

We provide a Deaf advice service in Birmingham. More information is here:



To get information or advice:


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