Universal Credit Help to Claim

Get help applying for Universal Credit

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.

Call us free: 0800 144 8 444 (England) or 08000 241 220 (Wales)

For online advice visit: citizensadvice.org.uk/helptoclaim   

If you’re a local organisation working with people who need to help applying Universal Credit, please contact  Anne at a.gilford@bcabs.org.uk for more information on how you can signpost or refer people to our service.